The HSU Library is dedicated to supporting your research and learning needs as the campus transitions to online instruction. Learn more about how we can help.

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Research Help

Get help from Library staff about your project or finding an item

Can I check out books and other materials?

Online Access

Currently we provide access to thousands of ebooks via our OneSearch on the library homepage. Once you search your topic, you can filter your search results to "Full-text online" (see below) to see what eBooks are available from our collections.

Screenshot showing location of full-text filter option to the left of the search results in OneSearch.

If you have any trouble finding them or accessing them, please email

You can also make a request for articles and chapters from books through InterLibrary Loan (ILL). To learn more, see the ILL FAQ below.

In addition, there are over 6.7 Million free ebooks available from the Hathi Trust Digital Library:

Physical Access

The Library Building will be closed through Fall 2020, however, current HSU students, faculty, and staff, can request library resources essential to their work and studies to be sent via mail. To request a library book, media, etc., please email us. As of August 1, 2020, your requests can be placed in our online catalog or through Interlibrary Loan (ILL).

Humboldt County Library

Check the Humboldt County Library for options. As of this posting they are offering curbside pickup of physical items as well as online access.

Requests From Other Libraries (ILL)

HSU Library can still acquire articles, books chapters, and books for you. Please see the question about InterLibrary Loan for details.

Do I need to return my library books (or other materials)? Will I get any fines?

The HSU Library has temporarily suspended overdue fines as of March 18, 2020. All due dates are currently extended to August 31st, 2020.

View your account to see what you have checked out and to verify the due dates.

For items borrowed through InterLibrary Loan prior to the pandemic, check the due date in your InterLibrary Loan Account. The due dates may be sooner than HSU Library’s extended due date. To see what you have borrowed and to renew items (where possible) go to the “View” section on the left hand side of the screen and select “Checked Out/ Renew Items”. See the next question for information on how to do returns on physical items. 

How can I return items to the Library?

Both library drop boxes on campus are still open for you to return physical items. There is one drop box at the front of the library by the entrance and one near the library circle.

If you aren’t currently near campus or won’t be back by the extended due date of August 31st, 2020, you can return HSU Library items: 

  • To other CSU Campus Libraries (they will forward items to us). 

  • By mail to:  

    • HSU Library
    • 1 Harpst St.
    • Arcata, CA 95521

Please note that we send a prepaid shipping label with any items we send to you which you can use to ship them back to the library using the packaging in which they were received.

We can also send you a box with a return mailing label in it so you can send the book back to us free of charge. Please let us know the address where we can send you shipping materials by emailing

Can I come to the library to use computers?

The library is temporarily closed to all visitors. We will make an announcement on the library website and through other communication channels when we are able to open again for access to computers and other services provided in-person at the library.

WiFi is freely available on campus and at Humboldt County Libraries. HSU students can request WiFi hotspots from campus ITS (Information Technology Services).

If you need basic access to the internet and don’t have a device that you can use to connect to wi-fi, you have a few local options, although they do charge a fee:

  • FedEx at 2021 5th St in Eureka

  • Staples at 3300 Broadway St Eureka, CA 95501

Can I check out a laptop?

We have a limited number of Chromebook computers available for students for long term checkout. To have a laptop shipped to you, please email and include your name, student ID#, and mailing address. 

Can I check out textbooks on reserve?

This depends on which textbook(s) you need. You can look in the Library Catalog to see if we have an ebook version of your text available. Search by the title and filter your search results to "Full-text online" (see below) to see what eBooks are available from our collections. 

Screenshot showing location of full-text filter option to the left of the search results in OneSearch.


If you only need a chapter or two from the textbook and not the entire text, you can try requesting the chapter through InterLibrary Loan. Once you have logged in and have setup your account, look on the left hand side and under "New Request" select the link for "Book Chapter" and fill out the red * for required fields. We aren't able to do physical lending at the moment, but we might be able to scan specific chapters out of the physical book.

If you have a specific title and aren’t sure if it is available, you can Ask-a-Librarian for assistance.

Alternatively, if we can't find access to the texts you need, you might consider reaching out to the instructor in your class to see if they might be able to provide you access to the text.  Perhaps they already have a digital copy in their Canvas Course that they could share with you, or if you still have access to the Canvas course, try checking there to see if the resource was made available by your instructor as they transitioned to teaching online.

How can I request a video, video digitization, or captioning?

Contact our Library Media Coordinator, Kumi Watanabe-Schock with requests about purchasing videos or making them available.

To access and share videos that you have previously requested, login to your HSU Google Drive account and search by title or look at the Google Media Library A to Z shared drive. The Google Media Library can also be accessed via the Canvas home page. The Google Media Library is a collection of captioned videos that have been digitized for use in coursework. View the short tutorial on using the Google Media Library for more information.

You can also contact Media Production Services (ITS) for other questions about campus multimedia and audio/visual projects.

Can I check out Digital Media Equipment (cameras, microphones, etc.)?

We are currently working on developing a plan for Fall 2020 and will update this page when we have more information. 

If you have any requests or questions, please contact the Digital Media Lab at

How can I get access to books or other items that aren't in the catalog?

If the HSU Library doesn't have a physical copy or an electronic version of the item you need and it isn’t showing up in the catalog, you can acquire a copy (or portions of a book) through InterLibrary Loan (ILL) if you have the bibliographic information for the item you would like to access. Another library with access to this text should be able to share a digital copy.

Go to the InterLibrary Loan login page and sign in with your HSU login. If this is your first time using ILL you’ll have to fill out some contact information (make sure you use your HSU email). Once you’re logged in, in the upper menu you will see the option to make a “New Request.” Select the type of material you are requesting and complete the required fields indicated and click "Submit Request."

How fast can I get my items?

Articles and book chapters are delivered electronically and can arrive as soon as the same day or the next day, occasionally longer depending upon availability. If you are unsure about the status of a request you have placed, check your ILL account for any notifications or email the InterLibrary Loan Staff for assistance.

Physical Items

Physical items like books, dvds, etc will take longer than usual during this pandemic, possibly several weeks to get to your house. Libraries have different and various procedures during the pandemic so our partners may not be able to get them to HSU Library as fast as usual. The items are then quarantined at HSU Library to protect our staff before they are processed and shipped to you. 

HSU Library will be mailing all items to your designated address while the library remains closed. For this reason it is important that you provide an accurate address when you request items. Depending upon how you request material, you may need to provide an address at the time of requesting materials from OneSearch or if you submit the ILL form please verify that the address we have for you matches where you want the item delivered.

Can I access the Special Collection?

The Special Collections Reading Room is temporarily closed to ensure the safety of our patrons during the COVID pandemic. We recommend that researchers conduct research online or contact the Special Collections Librarians for research help. 

Visit the Special Collections website to find more information about our collections and digital content.  The Special Collections Remote Research Tools Guide will have the most up-to-date information about access to Special Collections. Please contact Carly Marino if you have questions or need research help.

Can I access the newspaper archive?

The Library Special Collections reading room is currently closed to researchers. When the Library is open, we do have most local newspapers available on microfilm on the second floor of the library, as well as some print copies of newspapers in the Library Special Collections. More information can be found on the Humboldt Room Newspaper Collection website

Visit the Humboldt County News Online website to see what local media is available on the internet. Other newspaper sites to search are the Library of Congress' Chronicling America and the California Digital Newspaper Collection.    

If you have a specific request for a project, you can contact Carly Marino, Special Collections Librarian, for research help.

Are SkillShops still being offered?

We are currently planning for Fall 2020, but we do intend to continue SkillShops programming with some synchronous sessions as well as an expanded selection of Online SkillShops that can be completed at any time.

Will information literacy instruction be available remotely in fall?

We are currently planning for Fall 2020, but we will continue information literacy instruction and programming. To request library instruction for your students, email 

We will be offering both synchronous (Zoom) and asynchronous (Canvas) sessions.

Our asynchronous library instruction offerings can be found in our Online SkillShops listings. These can be completed at any time and can be added to your Canvas course as assignments through the Canvas Commons (instructions on importing from Canvas Commons). For more details about using SkillShops in your course, visit the SkillShops Faculty support page.

I have a question not covered here. Who can I ask?

Contact the Librarians at HSU using our Email Us form and we will reply as soon as possible. You can also find more ways to contact us on our Ask A Librarian page.